Partnering with NSM

Agent Resource Center

It is easy to do business with NSM Insurance Group. All of our programs offer industry best forms, responsive claims services, and expert underwriting. Our commitment to outstanding customer service keeps our agents coming back to work with us, as evidenced by our 90% client retention rate. Within the Agent Resource Center, you will find everything you need to do business with NSM Insurance Group’s programs, including our agency marketing agreement, claims management overview, and program applications.

Multiethnic group of business people working together.

Claims Management

NSM provides our clients with superior, personalized claims service. Our in-house team of claim consultants advocates for our clients and ensure that all claims are handled promptly and professionally. We provide answers and solutions for your company by working with you and the insurance carrier to ensure your protection and to help you lower the cost of doing business.

Our services include:

  • Customized monitoring, analysis and trending of claim activity
  • Regularly scheduled claim reviews
  • Claim reporting forms and vehicle accident kits
  • Opinion on coverage issues
  • Consultations with our new clients’ previous carriers
  • Consistent interaction and communication with carriers’ claim adjusters

David Gagliardi
Director of Corporate Claims
800-970-9778 x127